Refund policy
Refund Policy
At Nicbanglobal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable software products
- Personal care items
- Clearance or final sale items
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Shipping fees are non-refundable.
Damaged or Incorrect Orders
If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Contact Us
If you have any questions regarding our Refund Policy, please contact us at:
Email: aliabashir133@gmail.com